Making & Shipping Times
The time it takes to complete an order varies from piece to piece, please see the product information for the item you'd like to purchase for a completion time frame. If you need your order in a hurry please send a message using the form on the 'Contact' page to enquire as to whether it is possible to get your order to you in time. Please include the date you need to receive the order by.
Once your order has been made it will be shipped by the appropriate method from the list below.
UNITED KINGDOM: Royal Mail 1st Class Recorded Delivery 1-2 business days
EUROPE: Royal Mail International Tracked & Signed 3-5 business days
REST OF THE WORLD: Royal Mail International Tracked & Signed 5-7 business days
These shipping times are estimates quoted by Royal Mail, they are approximate and can take longer on occasion.
Outside the U.K. and need your order in a hurry? Select 'EXPRESS' at checkout for the following service:
DHL EXPRESS: Guaranteed delivery within 1-4 days
A refund will only be given under the following circumstances:
- The customer contacts Joanna Reed Bridal Accessories to report a wish to return the item within 3 days of receiving their order.
- Joanna Reed Bridal Accessories must receive the returned item within 14 days from the customer's notification of intent to return.
- Joanna Reed Bridal Accessories is not responsible for return shipping costs, customs charges, or loss of returned parcels. It is recommended that the customer uses a tracked mail service that requires a signature for security.
- The returned item must be in the condition in which it was sent and in the original packaging.
- Joanna Reed Bridal Accessories cannot give refunds for earrings for reasons of sanitation.
- For bespoke, custom made pieces, once the design has been agreed upon and the order placed, Joanna Reed Bridal Accessories cannot issue a refund.